Managed Services

Always On World Class Managed Services And Support Available 24x7x365.

​​It’s imperative to ensure critical IT systems are always available to support core business functions. Many IT execs discover that maintaining IT systems with an in-house IT staff can be costly – often leaving you without expertise in the latest technologies. Our managed services range from full turnkey solutions to basic monitoring and alerting. Plans are customized to address your ongoing IT management and support needs 24×7 with the regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity.

Managed Cloud Infrastructure

​A comprehensive suite of private, hybrid, and public cloud managed services help you get the most out of your cloud environments. As a Direct Microsoft Cloud Service Provider we help clients of all sizes implement, manage, and support your cloud environments 24×7 for a fixed monthly fee. Choose the services you need — monitoring, alerting, or full management of your cloud applications and infrastructures.

Managed IT Infrastructure and Applications

Managing servers and applications is likely the most important IT function of your business. They are the core of what drives your organization and keeps mission-critical functions running. They must be secured, monitored, backed-up, patched, and available at all times. Now, you can budget a fixed monthly cost for assistance managing these systems based on the number of servers and applications. With best in class service, we help keep your systems running flawlessly while avoiding and minimizing costly downtime.

NOC-as-a-Service

​Lower the cost and burden of maintaining and monitoring your networking infrastructure by adding supplemental support. Utilize our resources, tools, and processes to optimize your investment and coverage rather than hiring full-time staff or signing expensive service plans. Over the last 20 years, we’ve provided peace of mind through 24×7 coverage our of our Network Operations Center for hundreds of organizations through a combination of knowledgeable experts across various networking technologies.

SOC-as-a-Service

Firewalls and other security products are your first line of protection against threats but require significant time and resources to ensure they are properly maintained. Otherwise, they become a security liability and a sunk cost. rmsource understands the challenges of firewall and security product management and provides a proven and comprehensive Security Operations Center solution that takes the burden of day-to-day operation off your team, ensuring maximum return for your investment.

Managed XDR Services (MXDR)

With rmsource Managed XDR (MXDR), you get the full suite of managed security solutions and products that include AI based threat hunting and protection 24×7. All delivered through our industry leading security analytics and operations platforms, providing advanced threat hunting, detection and incident response across servers, endpoints, network, mobile, or your cloud environments.

Managed Endpoints and EDR

​Protect your endpoints and desktops 24×7. As a managed service provider (MSP), we monitor, manage, and support in order to give you persistent visibility into your end-user environments. We provide automated, online self-service portals and management toolsets to help manage and secure your endpoints and desktops with guaranteed SLA’s.

Managed Disaster Recovery (DR)

​Mitigate disaster with a sound disaster recovery plan. Our 24×7 on-call teams help plan your disaster recovery strategy, account for capacity planning, and enable successful replication of virtual machines while providing regular failover and failback testing to ensure your systems are there when you need them. You’ll sleep better at night knowing our teams are there to ensure your replication and backup processes are completing successfully.