Managed Services

Always On World Class Managed Services And Support Available 24x7x365.

​​It’s imperative to ensure critical IT systems are always available to support core business functions. Many IT execs discover that maintaining IT systems with an in-house IT staff can be costly – often leaving you without expertise in the latest technologies. Our managed services range from full turnkey solutions to basic monitoring and alerting. Plans are customized to address your ongoing IT management and support needs 24×7 with the regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity.

Managed Cloud Infrastructure

​A comprehensive suite of private, hybrid, and public cloud managed services help you get the most out of your cloud environments. As a Direct Microsoft Cloud Service Provider we help clients of all sizes implement, manage, and support your cloud environments 24×7 for a fixed monthly fee. Choose the services you need — monitoring, alerting, or full management of your cloud applications and infrastructures.

Managed Networking

​Lower the cost and burden of maintaining and monitoring your networking infrastructure by adding supplemental support. Utilize our resources, tools, and processes to optimize your investment and coverage rather than hiring full-time staff or signing expensive service plans. Over the last 20 years, we’ve provided peace of mind through 24×7 coverage for hundreds of organizations through a combination of knowledgeable experts across various networking technologies.

Managed Security Services Provider (MSSP)

Boost your security operations with a managed security services provider (MSSP) who protects client environments worldwide every day. We operate as an extension of your team by closing the loop of people, processes, and technology, offering 24×7 security operations center support. You’ll appreciate our advanced data analytics, client dashboards, and security insights via enterprise security toolsets. Our information security services span complete network coverage, endpoints, vulnerability management, monitoring, and analysis.

Managed Wireless

Complex wireless networks require precise planning of correct placements while ensuring proper coverage for increased numbers of devices. That’s why our managed wireless services are designed to provide you with the advanced provisioning, configuration, upgrades, and 24×7 monitoring and alerting necessary to keep the network at maximum performance. Access strategic resources for issues such as WPA2, update your existing infrastructure, and report and expand as your needs grow without costly upgrades and downtime. Pay for what you need when you need it.

Managed Servers and Applications

Managing servers and applications is likely the most important IT function of your business. They are the core of what drives your organization and keeps mission-critical functions running. They must be secured, monitored, backed-up, patched, and available at all times. Now, you can budget a fixed monthly cost for assistance managing these systems based on the number of servers and applications. With best in class service, we help keep your systems running flawlessly while avoiding and minimizing costly downtime.

Managed EndPoints and Desktops

​Protect your endpoints and desktops 24×7. As a managed service provider (MSP), we monitor, manage, and support in order to give you persistent visibility into your end-user environments. We provide automated, online self-service portals and management toolsets to help manage and secure your endpoints and desktops with guaranteed SLA’s.

Managed Disaster Recovery (DR)

​Mitigate disaster with a sound disaster recovery plan. Our 24×7 on-call teams help plan your disaster recovery strategy, account for capacity planning, and enable successful replication of virtual machines while providing regular failover and failback testing to ensure your systems are there when you need them. You’ll sleep better at night knowing our teams are there to ensure your replication and backup processes are completing successfully.