IT Services

Senior Level Resources Provide High-Touch End-To-End Technology Services And Solutions. ​

​​Your IT infrastructures are the backbone of your business. That’s why we’ve got your back when managing or supporting your IT infrastructure, interconnected systems, devices, users, data, applications, and much more. Gain access to solutions that improve communications – driving your business and customers forward. After decades of supporting our customers’ IT systems, we are infrastructure experts. Our forward-thinking attitude gives you access to network consulting and design as well as experts for specific technology needs that prepare your business for the next level technology solutions.

Strategic Consulting and Infrastructure Design

​Because we work with hundreds of clients in different industries and environments, we bring a cohesive strategic roadmap to your organization. We’re entrenched in a variety of vendor solutions and technologies, so we can advise and recommend designs that satisfy business stakeholders and ensure underlying architectures meet your needs today and in the future. Our chief architects collaborate with your teams to support business objectives by defining the right balance of business process needs, comprehensive technology roadmaps, and maximum IT operating efficiency. This results in a process that translates your business needs from concepts to reality.

On-Premises Support

​Our high-touch, customer-focused resources have helped companies around the world manage various sites and infrastructures. They bring high-level IT knowledge across a broad range of technologies. From supplementing your staff to integrating our resources as part of your team, we have the right people to manage strategic guidance, upgrades, best practices, migrations, incident support, or project management.

Server and Application Support

​Engage our engineers and developers to support your on-premises or cloud-based server and applications. With our monthly service agreements, our teams help improve performance and reliability of your mission-critical systems. We’re available if you need us for 24×7 coverage or on-demand resources.

Microsoft System Center Configuration Manager Support (SCCM)

Do you need to increase control of your IT infrastructure while decreasing the time it takes to deploy updates? Our SCCM experts help simplify the deployment, configuration, management, and monitoring of your infrastructure and virtualized software-defined datacenter while increasing agility and performance. Realize faster time to value, increase your operational efficiencies, and gain more insight into automation and self-service.

Upgrades and Migration Assistance

Don’t drain your internal resources while upgrading mission-critical applications or migrating to components of your IT infrastructure. Our engineering teams are ready to help. We’ll conduct a complete analysis of your current systems, network, security, and cloud environments as well as define each application’s data requirements after the transition. And, we work with your teams to configure, test, deploy, and monitor the upgrade and migration process to eliminate system downtime or loss of productivity to end-users.

Incident Response

Looking for on-demand IT engineering or software development support with guaranteed SLA’s? We have the resources to help you manage and resolve the aftermath of a security incident, hardware failure, or application related issue. We’ll help handle issues in a way that limits down-time to your environment; reducing recovery time and costs. Each client has access to our secure 24×7 online ticketing and project management portal to engage with our engineer and development teams.

Monthly Support Retainers

Instead of hiring multiple full-time resources, gain access to a team of senior experts across various skill sets for a fixed amount of hours and cost each month. Our proprietary support plans are designed to be flexible and customizable for your business and IT needs. Access software developers, IT engineers, security engineers, or cloud experts based on current projects. We call it our partial resourcing model, because you can now leverage the skills you need, when you need them for a fixed monthly fee.

Hyper-convergence, Hypervisor and SAN Support

​Are you upgrading or considering a move to a hyper-converged infrastructure? Our storage and systems architects assist with implementation and support of your on-premises virtualization and storage solutions. We’ve worked with companies of all sizes to help them choose the right vendor and avoid pitfalls when moving to new technologies.